Senior National Account Manager, Southern California

<p>As a Senior National & Special Account Manager, you'll manage some of our largest and most complex accounts in a consultative and strategic manner, with overall responsibility for achieving revenue goals. You will proactively lead renewal and upsell opportunities through the full lifecycle, balancing customer needs with those of the organization. This role requires a strong focus on portfolio strategy while also ensuring day-to-day service needs are addressed effectively. Success in this position depends on building strong partnerships with customers and brokers and using your interpersonal skills to drive collaboration and better outcomes for all stakeholders.</p> <p><i>Location note</i>: This role supports accounts in Southern California. The ideal candidate will live in the territory and be able to travel throughout. Relocation assistance is not available.  </p> <br>Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: <div> <ul> <li>Competitive base and incentive pay </li> <li>401(k) with robust matching and non-matching contributions</li> <li>Rich medical & pharmacy benefits</li> <li>100% employer-paid dental and vision benefits</li> <li>Holistic wellbeing program with deep financial incentives</li> <li>Generous paid time off plus 12 paid holidays and your birthday off</li> <li>Culture of growth and learning: career development; tuition reimbursement; recognition program</li> <li>Family support: adoption assistance, fertility treatment, child, elder & pet care assistance</li> <li>Social responsibility and volunteer opportunities</li> <li>Employee discount program</li> </ul> </div> <div> <ul> </ul> </div> <div> <div> <div> <u>Fair Chance Ordinances and Criminal Background Considerations</u>  </div> <div> This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. </div> <div> <br> </div> <div> <div> <u>Important Work Authorization Information</u>  </div> <div> Please note, Delta Dental will not sponsor applicants for work visas for this position. </div> </div> </div> </div> <div> <div> <br> <div> #LI-Remote </div> </div> </div> <br><div> At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. </div> <div> <br> </div> <div> We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. </div> <div> <br> </div> <div> Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on <a href="https://www.facebook.com/deltadentalins/" target="_blank" rel="nofollow">Facebook</a> and <a href="https://www.instagram.com/deltadentalins/?igshid=YmMyMTA2M2Y=" target="_blank" rel="nofollow">Instagram</a>, #LifeatDDins on <a href="https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2FLifeatDDins" target="_blank">Facebook</a> and <a href="https://www.instagram.com/lifeatddins/?igshid=YmMyMTA2M2Y=" target="_blank" rel="nofollow">Instagram</a>, Delta Dental Ins. on <a href="https://twitter.com/deltadentalins" target="_blank">Twitter</a> and Delta Dental Ins. on <a href="https://www.linkedin.com/company/delta-dental/" target="_blank" rel="nofollow">LinkedIn</a>. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us! </div> <div> <br> </div> <div> Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. </div> <div> <br> </div> <div> The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. </div> <div> <br> </div> <div> Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment.  Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.  Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. </div> <div> <br> </div> <div> Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. </div> <div> <br> </div> <div> Proof of eligibility to work in the United States must be provided if selected for hire. </div> <div> <br> </div> <div> *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York </div> <div> <br> </div> <div> If You Are A Current Employee <b><a href="https://ejep.fa.us2.oraclecloud.com/fndSetup/faces/deeplink?objType=IRC_RECRUITING&action=ICE_JOB_SEARCH_RESP" target="_blank">Click Here</a></b> To Apply </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...