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Product Management, Web Editor, Associate

July 14, 2026

In this role, you will work with others to ensure that our web content is up to date, compliant, and optimized for our customers. This includes engaging with key stakeholders across the business, design, product, and engineering to understand their most immediate requirements and implementing them safely - following all necessary controls. You will contribute to the agile web development process to deliver new features and functionality and work collaboratively to help us find ways to enhance our channels.

This role is perfect for someone who is detail orientated and looking to apply their analytical and creative skills to deliver frictionless customer web experiences.

Responsibilities

Use of web content editing and publishing software using AEM (essential)
SEO skill set and experience
Attention to detail
Ability to work in a fast-paced environment
Ability to work independently and proactively
Excellent time management skills with the ability to work on multiple projects concurrently
Team oriented - work well with others in pursuit of a common goal
Exceptional communication skills - the ability to clearly communicate complex technical details to business stakeholders
Knowledgeable about the website's users - a customer-centric mindset
Thirst to stay up to date with developments in your subject area

Responsibilities

You will be responsible for the execution of changes and updates to the UK website including content management, site strategy and publishing
Ensure excellent attention to detail to ensure webpages are correct and compliant at time of publishing
Partner with cross-functional teams such as content, design, marketing and analytics to adopt a test and learn approach for best web practices
Act as a liaison between design, engineering, marketing, and other departments to ensure seamless collaboration and alignment on web projects
Troubleshoot issues and collaborate with our colleagues in the US to enhance the current features within the content management system (CMS)
Work with stakeholders to create and maintain a prioritized web product backlog, ensuring that the most valuable features and improvements are delivered first
Collaborate with broader team to identify high-impact features and functionality of the website and develop long-term strategic roadmap for the channel
Analyse and identify conversion gaps and A/B testing opportunities to make iterative journey improvements
Establish and track KPIs to measure the success of web initiatives and make data-driven decisions to optimize performance
Become a subject matter expert in web administration to provide advice on excellence in CMS and web operations, including developing and enforcing best practices for web - responsive design, content reuse, QA best practices, etc
Establish feedback loops with engineering, marketing, business product, analytics for deeper understanding and response to customer needs and product behaviour
Collaborate with research team to analyse and prioritise iterative improvements to the customer journey
Be reliable to support off-cycle releases by leading and overseeing digital content
Work with stakeholders to define web requirements and ensure they are met
Collaborate with design and engineering to execute web requirements effectively
Conduct market research to identify new web product opportunities and enhancements
Develop and maintain product documentation and training materials
Monitor and report on web product performance and user feedback

Requirements

Candidates should ideally have 3 or more years of previous work experience in website management on a large scale
Adobe Experience Manager (AEM) or equivalent CMS experience at an enterprise level
Experience in major analytical tools (e.g., Adobe Analytics, Google Analytics, etc)
Experience in major product management applications (i.e., Jira, Confluence)
Technically minded with knowledge of web technologies (e.g., HTML, CSS, JavaScript, JSON, and APIs)
Not essential but nice to have experience with major design platforms (e.g., Figma, )
Experience with SEO platforms (e.g., Google Search Console, BrightEdge, Semrush, Ahrefs, etc)

Core Skills: Google Analytics, SEO, CMS, A/B Testing, Adobe Analytics Other Skills: Agile, Product Management, Jira, Confluence, HTML Seniority: Senior, Lead

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...