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Office Services Team Lead

April 28, 2026

Description The Office Services Team Lead plays a key role in creating a seamless, high‑quality workplace experience across our downtown Vancouver corporate offices. This role provides day‑to‑day leadership, guidance, and support to the Office Services team, ensuring exceptional service delivery in all areas of office administration and employee support. Working closely with the Corporate Facilities team, the Team Lead helps drive a consistent, One Ledcor approach to workplace operations, fostering a collaborative, service‑oriented environment that enhances the overall employee experience. Apply today to join our True Blue team in Vancouver, BC! Essential Responsibilities: <ul><li>Provides guidance to the Office Services team, providing direction of daily activities and allocation of workload, in addition to coaching and mentorship of team members to ensure a high level of customer service to the organization</li><li>Collaborates with the Corporate Facilities team to ensure alignment of office services and facilities management and assists in the delivery of a consistent and positive employee experience</li><li>Performs and supports space planning initiatives and office moves, including gathering and analyzing of occupancy and utilization data</li><li>Coordinates and supports with communicating office moves including scheduling, stakeholder engagement and vendor coordination</li><li>Liaises with Landlord property management team to address issues related to security and access, maintenance, cleaning, construction and office moves </li><li>Develops strong relationships with service providers to ensure quality and responsiveness in service delivery</li><li>Manages relationships with vendors and suppliers to maintain optimum service levels on behalf of the organization</li><li>Reviews and negotiates service vendor contracts as required</li><li>Creates and maintains CMS (Core Management System) processes and procedures and manuals for the admin team and reception desk </li></ul>Qualifications: <ul><li>5+ years of experience in office administration or office management within a large corporate environment</li><li>2–3 years of experience in a team lead or office manager capacity</li><li>Ability to effectively supervise and develop a team of 4–5 direct reports (Receptionists, Administrative Assistants)</li><li>High School diploma or equivalent required, Two‑year Diploma or Vocational program in Business Administration, Facilities Management, or a related field preferred</li><li>Proven experience working collaboratively with internal teams and external vendors</li><li>Proficiency in Microsoft Office Suite; experience with workplace or facilities management systems such as iOffice</li><li>Strong organizational, communication, and presentation skills</li><li>Broad working knowledge of corporate facilities operations and administrative workflows </li></ul>Working Conditions: <ul><li>Ability to perform regular office floor walks and occasional light lifting</li><li>Comfortable working on‑site, 5 days per week in an office‑based environment </li></ul>Compensation $62,400.00 - $85,800.00 This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location. Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge. Additional Information The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America. Employment Equity At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply. Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. 1055 West Hastings St, Vancouver, BC

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...