INT Retention Lead

<p>About the job<br /> Sporty Group</p> <p>Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the &#8216;Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World&#8217;. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.</p> <p>Sporty is expanding and we&#8217;re building the world&#8217;s go to platform for everyday entertainment.</p> <p>About The Role</p> <p>Are you passionate about driving customer loyalty and engagement? Do you thrive in a fast-paced, data-driven environment where innovation and personalisation lead the way? At Sporty, we’re on a mission to deliver exceptional experiences to our players — and we’re looking for a Retention Lead to spearhead strategies that keep them coming back for more.</p> <p>As our Retention Lead, you’ll take full ownership of our retention efforts, developing and executing strategies that boost customer lifetime value and deepen user engagement. You’ll work cross-functionally with marketing, product, analytics and external partners to deliver high-impact, localised campaigns that resonate with our players.</p> <p>What you&#8217;ll be doing</p> <p>Own and execute the end-to-end retention strategy across key products and markets<br /> Design and run lifecycle campaigns that drive engagement, reactivation, and LTV uplift<br /> Build and manage player segmentation for targeted, data-led communications<br /> Collaborate with Product and Data to experiment with incentives, nudges, and triggers<br /> Monitor retention KPIs (e.g. D7, D30, churn rate) and continuously optimise bases and results<br /> Conduct competitive analysis to benchmark offers, touchpoints, and funnel performance<br /> Act as the primary point of contact for retention &#8211; with the potential to grow the function as impact scale</p> <p>What you&#8217;ll bring</p> <p>Degree-qualified in Marketing, Business, or a related field<br /> Minimum 2+ years’ experience in a Retention Lead/Management role<br /> At least 2+ years’ experience in the Online Gaming industry is essential<br /> Excellent written and verbal communication skills in English<br /> Strong analytical mindset with a performance-driven approach to marketing<br /> Comfortable working with data, customer segmentation, and automation tools (experience with CRM platforms is a plus)<br /> Proven people management skills with the ability to inspire and grow a team<br /> Highly organised, proactive, and adaptable in a fast-moving environment</p> <p>&nbsp;</p> <p>What’s In It For You</p> <p>📍 Sporty is a remote first company in pursuit of sustainability</p> <p>💰 A competitive salary + individual performance based bonuses every quarter</p> <p>🌴 28 days paid annual leave</p> <p>⏰ Our core working hours are 10am-3pm in your local time zone with flexibility outside of this</p> <p>📝 Referral bonuses &amp; flash bonuses</p> <p>💻 Top of the line equipment</p> <p>🌍 Annual company retreats to provide great internal networking opportunities</p> <p>Personalised Support</p> <p>We’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.</p> <p>Your Move</p> <p>If you&#8217;re excited about this role, even if you don&#8217;t meet every requirement, we&#8217;d still love to hear from you. We understand candidates may hesitate to apply if they don&#8217;t meet all requirements, however your unique perspective is what helps us innovate and grow together.</p> <p>If you&#8217;re interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.</p>

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