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Consultant, Communication Consulting Practice

April 29, 2026

Introduction <div class="ewa-rteLine">At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.</div><div class="ewa-rteLine"> </div> Overview Every business knows that a passionate workforce is infinitely more productive than one packed with people counting down the seconds from nine to five. But how do you get employees genuinely fired up about work? Well, that’s where we come in. At Gallagher, we’re much more than emails and home mailers. We’re driving behavior change at scale for some of the biggest household names on the planet. Could you launch a mental health campaign for the world’s biggest sportswear brand? Do you have what it takes to change perceptions about healthcare? Have you got the persuasive power to convert millennials from frivolous consumers to long-term savers? We’re on the hunt for fresh perspectives and new ideas to revolutionise the way we reach over 40 million people every single year. Join our 240-strong multinational team of passionate employee communicators and start making a difference today. How you'll make an impact As a member of our US Communication Consulting Practice, you’ll be part of client teams dedicated to helping improve engagement, attraction and retention through creative benefits and well-being communication. The Consultant is a hands-on project manager and writer responsible for driving behavior change for global brands through world-class strategic planning and executional excellence, overseeing complex projects from concept to delivery. You have a passion for communication and a natural ability to write the right message and choose the right medium for your audience. You understand the client’s strategic goals and the problem you are trying to solve for their employees and their business. You strive to create beautiful, relevant experiences that deliver results. You will work with your project teams to ensure all deliverables are of the highest quality and are delivered on time and on budget. Check out our latest <a href="https://gallagher-communication.wistia.com/medias/f9r4ginpfc" target="_blank" style="color: #000000;" rel="noopener">showreel.</a> At Gallagher, we believe that communication can do more than simply inform. It can persuade, motivate, educate and most importantly, help achieve results. From benefits, to change, to total wellbeing and more, our communication team helps our clients share important information with their employees, engaging them and helping them to understand and appreciate the value in what’s being communicated. While there is no one “right” employee for this position, individuals who are most likely to succeed in the role possess superior written and oral communication skills, are detail-oriented and self-sufficient, and have strong interpersonal skills. As a Consultant on the team, you will:<ul><li>Write, edit or manage content for client deliverables that are designed to engage employees, aid understanding, and drive desired behaviors. This includes ensuring consistency, accuracy, and appropriate tone, as well as reviewing the work of less experienced colleagues.</li><li>Attend client meetings to gather information, establish needs, clarify expectations, develop strategies, and obtain feedback.</li><li>Assist senior staff with the creation and management of project schedules and budgets (production, consulting and design costs).</li><li>Manage mid-size projects (i.e. $50K and below) or key milestones for larger projects, with the guidance of senior staff. This includes overseeing aspects of the execution of a communication campaign (e.g., drafting, approvals, design, production). </li><li>Serve as a day-to-day client contact for questions, feedback, project updates, and/or information requests, with supervision by senior staff. </li><li>Demonstrate an understanding of the communication process as well communication issues pertinent to client projects.</li><li>Educate clients on content and design elements and how they can help achieve indicated communication goals. </li><li>Support the expansion of client relationships by reviewing project activity, advising team members of project changes, and identifying opportunities for growth.</li><li>Assist with new business development, including research and concept development for proposals and presentations. </li><li>Aid in the timely preparation and submission of bills. </li><li>Develop project estimates, schedules, and facilitate approvals.</li><li>Work collaboratively and effectively with the internal project team to come up with effective solutions that meet client needs and deadlines.</li></ul> About You <h2 style="margin-bottom: 0in;">Technical Requirements & Expertise</h2><ul><li style="margin-left: 17.05pt;">Proficiency in Microsoft PowerPoint, Word, Excel and Adobe Acrobat.</li><li style="margin-left: 17.05pt;">Strong writer with knowledge of Human Resources (e.g., benefits, compensation, change management) and communication business (e.g., content, design, production, technology). (Writing samples will be required)</li><li style="margin-left: 17.05pt;">Comfortable working in Apple OS environment/using a Mac</li></ul><h2 style="margin-bottom: 0in;">Person Specification</h2><ul><li style="margin-left: 17.05pt;">Experience: 3 - 5+ years of work experience in communications and/or Human Resources. Likely to come from corporate communications, public relations, journalism, advertising, marketing, corporate benefits, or benefits industry. Consulting background preferred. </li><li style="margin-left: 17.05pt;">Education: Bachelor’s degree, preferably in English, business, communications, or a related field.</li><li style="margin-left: 17.05pt;">Certifications (e.g., CEBS and/or investment/finance related) and industry affiliations (e.g., IABC, IFEBP) are a plus but not required. </li><li style="margin-left: 17.05pt;">Soft Skills: A "can-do" attitude, excellent communication skills (written and oral), and the ability to work efficiently in a remote, multi-time-zone setting. Must also be able to juggle multiple projects and deliverables simultaneously.</li><li style="margin-left: 17.05pt;">Core Values: Must demonstrate client excellence, innovation, and an ability and desire to respond quickly and think nimbly.</li></ul> Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: <ul><li>Medical/dental/vision plans, which start from day one!</li><li>Life and accident insurance</li><li>401(K) and Roth options</li><li>Tax-advantaged accounts (HSA, FSA)</li><li>Educational expense reimbursement</li><li>Paid parental leave</li></ul>Other benefits include:<ul><li>Digital mental health services (Talkspace)</li><li>Flexible work hours (availability varies by office and job function)</li><li>Training programs</li><li>Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>Charitable matching gift program</li><li>And more...</li></ul>**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity<a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" target="_blank" rel="noopener">Click Here</a> to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...