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Communications Manager (TEMP)

April 30, 2026

Who we are: MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours. Members get unprecedented access to 200+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss. We’re a remote-first workforce with collaborative work spaces in San Francisco and Kitchener, Ontario, and employees in several U.S. states. If you’re interested in joining a dynamic, culture-driving company—where learning invaluable skills is all in a day’s work—we invite you to apply. Snapshot of the Role: We are seeking a Communications Manager (TEMP) who will own the execution of class launches, press operations, and internal communications across a fast-moving, cross-functional environment. This is a 5-month assignment and hourly role ($70–$74/hr) for a hands-on operator who thrives in the details while keeping the bigger picture in view. If you're someone who brings structure to ambiguity, communicates with clarity and confidence, and takes pride in running tight, high-quality programs, this role offers the opportunity to shape how MasterClass tells its story at scale. What You Will Do: <ul> <li>Own the communications workflow for all class launches in partnership with our external agency: creative ideation, press strategy, drafting press materials, supporting instructor calls, and coordinating instructor interviews to secure earned media coverage across traditional press, podcasts, creator platforms, and newsletters/Substacks</li> <li>Support the company's thought leadership efforts: secure speaking engagements and media placements including features, interviews, and podcast appearances</li> <li>Drive ongoing proactive press outreach: holiday gift guides, promotional campaigns, and real-time trendjacking to insert MasterClass offerings into timely conversations</li> <li>Leverage AI tools (e.g., ChatGPT, Claude) to drive efficiency: drafting press materials, generating first-pass content, and streamlining</li> </ul> About You (Requirements): <ul> <li>Proven experience in communications/PR with demonstrated results securing earned media coverage</li> <li>Strong operator with a track record of building reliable, repeatable processes in fast-paced environments</li> <li>Proficient in using AI tools (e.g., ChatGPT, Claude, or similar) to accelerate content creation, research, and communications workflows</li> <li>Exceptional writer with experience drafting press releases, internal communications, and executive-facing materials</li> <li>Confident cross-functional collaborator who can work effectively with legal, marketing, creative, and instructor teams</li> <li>Highly organized with sharp attention to detail and strong judgment on how to prioritize across competing deadlines</li> <li>Comfortable owning Slack channels, project management tools (e.g., Asana), and asset management platforms</li> </ul> This is a 5-month assignment and hourly role ($70–$74/hr) At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...