Commercial Account Executive

<p> </p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Articulate is looking for a Commercial Account Executive to join our amazing team. As a Commercial Account Executive, you will be calling on customers and prospects in our Mid Market (>2001 - 20,000 employees) segment. Success will be achieved by having productive interactions with customers and prospects that lead to Articulate revenue and happy customers.  </span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You thrive in an environment with tons of autonomy, love a high-volume, fast-paced environment, and work well as part of a team that is laser-focused on providing an outstanding experience for Articulate customers & prospects, as well as, internal colleagues.</span></p> <p></p> <p></p><p><br></p><b>What You'll Do:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 6pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Manage pipeline by proactively leading prospects through the sales process using MEDDPICC & Challenger Sales methodologies</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Develop and execute strategies for acquiring net-new customers and grow Articulate revenue in existing customers in your assigned territory</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Develop a deep understanding of Articulate 360 and demonstrate competency around other Articulate product</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Take control of the sales process by understanding prospect pain points, challenging prospect assumptions, creating constructive tension, providing commercial teaching, and closing Articulate 360 sales</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Teach prospects about their industries and offer unique insights that cause prospects to think differently about their business</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Conduct needs analysis with prospects and provide product demonstrations that solve the needs of the prospect</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Use insights and consultative selling techniques to teach prospects about their industry and offer unique perspectives on their business, linking back to Articulate solutions</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #555659; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; color: #000000;">Create quarterly territory plans that outline your outbound and inbound strategies</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Create sales quotes, negotiate with prospects, and explain Articulate subscription options that meet the needs of prospective customers</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Meet (and exceed) revenue goals</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Work cooperatively with other Articulate teams to deliver an exceptional customer experience </span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Keep current with existing and new apps as well as industry trends</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 6pt;"><span style="font-size: 11pt;">Available during requested business hours, Monday - Friday to respond to incoming sales inquiries (unless prior approval from management has been given)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 6pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Other sales duties as assigned </span></p> </li> </ul> </div><p><br></p><b>What You Should Have:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 6pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Minimum 3 years of experience in a sales role</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Minimum 2 years of experience with cold outreach and cold calling, where you’ve had success in creating and closing self-sourced business </span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Solid computer skills, including experience with Salesforce and/or Outreach</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Excellent attention to detail and follow-through, with the ability to handle and prioritize high-volume activities without letting anything fall through the cracks</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to tailor communication to the prospect’s needs with authority and has strong verbal and written communication skills</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Independence at managing personal sales pipeline, and other duties as assigned or time allows</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">A can-do, positive attitude</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Positive, energetic phone presence</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 6pt;"><span style="font-size: 11pt;">Thoughtfulness and be a trustworthy doer</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 6pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">BA or BS degree or equivalent experience</span></p> </li> </ul> </div><p><br></p><b>Nice to Haves:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 6pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Knowledge of the SaaS Software industry, as well as experience with Salesforce, Outreach, ZoomInfo, and LinkedIn SalesNavigator</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Familiarity with the e-learning space and the product offerings for authoring tools and learning management systems</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 0pt; margin-bottom: 6pt;"><span style="font-size: 11pt;">Fundamental understanding of MEDDPICC methodology</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: 49pt;"> <p style="margin-top: 6pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Worked in a remote environment</span></p> </li> </ul> </div><p><br></p><p></p> <div>$102,983 - $136,453 a year</div><small><div> <div>Base Salary Range: $58,292 - $77,237 for all U.S. locations</div> <div>Total Compensation Range: $102,983 - $136,453 for all U.S. locations, inclusive of base salary, commissions, and bonus potential.</div> <div>These ranges represent our good faith expectation of what we reasonably expect to pay for this role based on factors including (but not limited to) skills, experience, training, licensure and certifications, education, and other business and organizational needs.</div> <div> </div> <div>This position is bonus-eligible. Articulate also offers a robust suite of benefits — visit <a rel="noopener noreferrer" href="https://articulate.com/about/careers#open-positions" class="postings-link">the website</a>  for a full list.</div> <div> </div> <div><span style="font-size: 16px;">The application window for this position is expected to close 90 days from the original posting date.</span></div> </div></small> <p> </p><p><span style="font-size: 13pt;">About us</span></p> <p> </p> <p>Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And <a rel="noopener noreferrer" href="http://rise.com/" class="postings-link">Rise</a>—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.</p> <p> </p> <p>Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a <a rel="noopener noreferrer" href="https://articulatehco.com/#/" class="postings-link">human-centered organization</a>, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. <a rel="noopener noreferrer" href="https://articulate.com/about/our-values" class="postings-link">Read more about our values here</a>. </p> <p> </p> <p>Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com. </p> <p>(For information about Articulate's privacy practices, please view our <a rel="noopener noreferrer" href="https://articulate.com/trust/privacy" class="postings-link">Privacy Notice</a>)</p> <p> </p> <p>As an organization, we participate in <a rel="noopener noreferrer" href="https://drive.google.com/file/d/1jrP_uF6B7xagTHAOh3FBNPHp5HTc4rUt/view?usp=sharing" class="postings-link">E-Verify</a>.</p> <p></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...